Winter 2017 CEO Letter

For more than 61 years, Rogue River Community Credit Union has worked diligently to serve your financial needs.  I am excited for 2017 and all that Rogue River has in store to better serve you in the coming months and years!

As you may have already witnessed or experienced the many upgrades we have made to your credit union in 2016, we continue to make strides in technology enhancements such as your mobile app and website.  These upgrades allow you to easily access the information you expect from your credit union 24 hours a day, 7 days a week.  We are also the home of the same day loan advantage.  When it comes to accessing money to meet your everyday needs, Rogue River can offer same day loan approvals as well as same day closings on your loans.  We have a unique team of dedicated Financial Solutions Representatives to serve you quickly and professionally.  You may apply online, in person, or over the phone.

2017 brings additional options to more easily access your money.  In the spring, we will begin offering tokenization payments through your Mastercard debit card and VISA credit card via Apple Pay, Samsung Pay, and Android Pay mobile wallet.  These payment options offer added security and ease of use without carrying an actual plastic card! Look for go live announcements coming soon.

When it comes to protecting our environment, and reducing costs, we now offer eReciepts through Strongbox.  Simple let the teller know that you don’t need a printed receipt and they will send your receipt to your Strongbox on your home banking page that you may access anytime for up to 7 years.  Our new and improved documents systems will also give you the option to send any confidential loan documents to your home banking site rather than store all of that secure paperwork at home.

When it comes to your financial needs, I recognize that you have many options.  I am extremely grateful for your loyalty to RRCCU.  Because of your loyalty to our credit union we are pleased to offer our First Annual RRCCU Scholarship program to graduating seniors.  Please stop into the credit union for details!

Our 61st Annual Meeting of the Membership is just around the corner.  Please join us on Wednesday, March 29 at the Sparta Civic Center at 6:00pm.  We will conduct our Annual Meeting, serve dinner and desert, and raffle off prizes.

The staff and board of the credit union extends its thanks to you and we look forward to serving you in 2017.

Sincerely,

Erika Bauer, CEO